This was our first charter and we had been planning on a trip to BVI for quite some time. I had done a lot of research regarding all the options and the various companies. From my first initial contact and through out the process we were glad to have chosen BVI Charters. It is a smaller company but offers very friendly and personalized service, They helped guide us through the process and when we arrived we helped us settle in and provided a good chart briefing, which can be done online and we had done. The boat briefing was thorough and our boat was beautiful. We enjoyed 8 wonderful days and on returning the checkout process was simple and we were sadly on our way home. We had stayed at a hotel the night before our arrival but next time would consider staying on the boat to help get organized for the next day. I had done lots of prep work and chart planning before the trip which helped a lot with our itinerary. We are already planning our return, this time maybe for 10 days. Thanks to everyone at BVI Charters.