This was our first time chartering through BVI Yacht Charters and we wish to give all the staff a great big recommendation! The office was professional, friendly, and very helpful with all our planning prior to arrival, and once there, we were well taken care of in a timely fashion and had all our questions answered. The Boat Check In and Check Out procedures were helpful and thorough. We suggested two things; 1) have the boat’s Operating Manila available online prior to arrival so we could have familiarized ourselves with operating systems better, and 2) an actual Checklist for the Boat Check with photo diagrams. The Chart Briefing was well prepared and we had no improvement suggestions. One thing that would be helpful is a specific review at check out of the cell phone (service was down during our stay) - it is a little confusing, and verification that we could receive regular weathe reports using cell and VHF. For some reason there was no ability to obtain weather reports via Ch 47, or 4. The boat performed smoothly and the learning curve was fast. We would not hesitate to recommend BVI Yacht Charters to anyone who may be shopping for the best charters. Good Luck!