This last trip (March 2014) was my fourth sailing experience with BVI YC. I am always pleasantly surprised by the staff at BVI YC. As soon as I got out of the Taxi Chris is calling out to me by name from across the dock, welcoming me back, as if I had just talked to him last week. Anthony is the same way. These two guys are tremendous with their professionalism and friendly demeanor. The boats were ready and they were ready to give us a check out as soon as we were ready. The relationships that BVI YC has established in the community, with other vendors, adds to the pleasure of doing business with BVI YC. Blue Water Divers was on time and prepared, dispite all the last minute changes I had made to our order. The fishing equipment was delivered to the boat as planned and I did not have to worry about phone calls finalizing arrangements. Cassie was kind enough to call over to inform them that I had arrived, without me even asking her to do that. Although seemly strange to mention, I have to mention this next aspect. I don't know how BVI YC does this but it is always nice and comforting. Whether I come to the BVI through Beef Island Airport or through the ferry terminal, there is always a cab waiting, with a friendly driver that is looking for me or members of my party. It's reassuring knowing that BVI YC is looking out for me before I arrive. The cab drivers, Mike in particular, was friendly, helpful and seemed to understand we just got off of a plane having traveled nearly all day to get there. The sailing experience and the boats go without saying. The boats are great, in working order and ready to go when we get there. When in the BVI, I will not charter with anyone else other than BVI YC!