We have just had the most amazing 10 days sailing on board Olive, Beneteau 31 around the BVI.
We contacted numerous companies with questions in early in 2013 about sailing in the BVI and other locations – it became very clear from the immediate professional and informative reply from BVI Yacht Charters that they would be the company we would trust and book with. From the very first message we sent to arriving in the Marina on 19th Oct every question was answered quickly and promptly and gave us the confidence to book this amazing holiday.
We arrived early on 19th Oct and met Cassie in the office – it was lovely to put a face to the name and we were shown onto Olive immediately to unpack and look at provisioning. You gave us great advice about shopping and we walked to RiteWay which only took 5 minutes from your wonderful location. After buying what we needed and packed it on board Olive we came by and Cassie offered us great advice using the charts for places to go and see and handed over the file and blue bag – it all felt so professional but chilled. Chris then joined us on board Olive to go through the running of everything on board and he is a credit to the company – so nice and welcoming and couldn’t do enough for us. By 3pm we had untied and set off to Norman Island for our first night of the 10 we had booked on board.
We used the mobile phone provided by BVI Yacht Charters on a few occasions to call the office for advice and on each occasion it was answered immediately and we were helped straight away. One day we came back into the marina to get extra water & more gas and the dockside team at BVIYC are fantastic – they are all on hand to help immediately when you come alongside and nothing is any trouble.
Our checkout when we arrived back in the marina was again handled to the highest standard and your dockside team are very special. Lenny undertook the checkout and did so very promptly and professionally allowing us to do final paperwork with Abbie and sign everything off. It was a sad moment for us as we waved goodbye to Olive but now we know how special sailing in the BVI is and what an excellent service BVI Yacht Charters offer we are counting the weeks until we can come back.
To summarise we would highly recommend BVI Yacht Charters to anyone who wanted to charter in the BVI – the standard of service is excellent and the quality of the boats on offer are fantastic. Olive was in beautiful condition when we took her over and the bedding and towels provided are of a high standard – we will be returning and recommending BVI Yacht Charters to everyone and if we can help by talking to possible new customers to confirm everything we have said please feel free to contact us and we will be delighted to do so.
Kind regards
Maria & Ivan Bland
England – October 2013