This was our first time in BVIs , first time chartering and first time Bareboat. Brand new boat so the whole thing was " Virginal" We had an amazing holiday . Our boat was perfect, clean ,orderly and well prepared. The briefing on board was full and understandable as was our office briefing. We got snorkelling gear a floatation jacket for a non swimming crewmember to snorkel with . All round very helpful. When we did have a problem and we needed a diver it was handled efficiently with excellent advice and comforting suggestions so we felt well attended . I have no experience to compare with other coimpanies but from the office's initial response to our charter enquiry through to the sorting of various questions and finally the charter itself the office was 100% on the ball.