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imageGreat Trip

This was the second time my wife and I chartered in the BVI. The first time we went with a different company and are so glad we switched. The customer service at BVIYC was far and above that from the other companie! From my first phone call till we stepped off the boat we were made to feel more like friends than customers. Abbie, Cassie and Debbie were fantastic with the logistics, the process couldn't have been any smoother. They really took their time making sure we had the right boat for us and answering all our questions. Tony was the man when it came to boat check out time, he was very thorough, patient and just a super nice guy. We did have one small technical issue which the a/c while underway so I called Anthony on his cell phone. This guy deserves some kind of award! He walked me through a quick fix, step by step without even a hint of frustration. Taking into account that I am somewhat "mechanically challenged" that is no small feat. And that was after work hours on his personal time, on a Friday night! Thanks Anthony, Of course the islands were the real star, the weather was wonderful, the water beautiful, snorkeling, beaches and hiking; fantastic and of course plenty of tasty Painkillers and R&R! We can't wait to go again in 2016....
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